FREQUENTLY ASKED QUESTIONS

Considered answers to the questions I hear most

If your question is not answered below, please get in touch via the contact form.

Getting started

How do we start working together?

Everything begins with an initial consultation, usually 50 minutes. It is a substantive first session rather than a sales call: we explore what brings you, begin the clinical picture, and establish whether the practice is the right fit. Arrangements and fees are agreed when we speak, because the right structure depends on what you need. The first step is simply to get in touch. If you are not sure which service fits, the Seven Pillars self-assessment is a useful two-minute starting point.

What are your fees?

Therapy and coaching sessions are from £250 for 50 minutes. Fees for executive work, supervision and organisational engagements depend on the service, format and expected scope, and are confirmed during initial contact. They are in line with a HCPC-registered Chartered Clinical Psychologist working in London. Invoices are issued for each session.

Do you work with private medical insurers?

Insurance arrangements are considered case by case. Please share your policy details in your enquiry and I will confirm what is possible. In many cases clients pay directly and reclaim from their insurer.

Is this the right fit?

Who do you work with?

I work with individuals aged 21 and over. Clients come to me for therapy, coaching, supervision or consultation, and include people in creative, media, sport, business and public-facing roles, as well as members of the public seeking a considered, specialist service.

I am not unwell. Why would I invest in this?

For the same reason you do not wait for a heart attack to take care of your body. We accept without question that physical health needs ongoing attention: movement, nutrition, sleep, check-ups. Mental health works the same way, and the two are not separate systems. Chronic stress shows up in the body as inflammation, disrupted sleep and immune changes; unprocessed experience shows up as tension, fatigue and illness; and physical health problems affect mood, thinking and confidence in return. Mind and body are one interconnected system, and the evidence for that connection is now substantial.

Most of my clients are functioning well. They come because they understand that the mind their life runs on deserves the same standard of care as everything else they maintain, and that the best time to do depth work is at their peak, not only at their low. There is more on this thinking in the article Why well-functioning people do therapy.

What do you mean by “well-functioning”? Does that exclude me?

Well-functioning does not mean you have never faced adversity, or that you have everything figured out. It means you are resourced enough and ready enough to commit to the work in front of you. Some of the clients I work with have lived through significant difficulty. What they share is that they are not currently in crisis, and they have the practical and emotional bandwidth to think, reflect and act on what emerges in session. If you are not sure whether that describes you now, a discovery call is the right place to find out. There is no test to pass.

Is this a crisis service?

No, and that is deliberate. This practice offers planned, preventative and depth-oriented work. I do not actively take on new clients who are in crisis. When a client already in my care experiences a crisis, I support them to access the right care alongside our work together. If you need urgent support now, contact your GP, NHS 111, or emergency services on 999. If you are supporting someone in acute crisis, I can help you think about longer-term support once the urgent situation is in appropriate hands.

How the work runs

What services do you offer?

Therapy, coaching, executive and founder work, supervision and consultation, and specialist work with content creators and public-facing professionals. Each area has its own page with a fuller description: Therapy, Coaching, Executive and Founder work, Supervision and Consultation, and my flagship specialism, Creators and Public Life.

Where do sessions take place?

Online across the UK using secure video, or in person in London. Location is agreed at the start of our work and can be revisited if your circumstances change.

How long does the work last?

That depends on what you are bringing. Some clients meet with me for a small number of focused sessions; others engage in longer therapy. I will share a formulation and a proposed frame at the end of the initial consultation so you can make an informed decision.

How confidential is our work?

Everything you share is treated as confidential and held in line with the UK General Data Protection Regulation, the Data Protection Act 2018 and the professional standards of the HCPC and BPS. The limited situations in which I might need to share information, such as a serious risk to your safety or another person’s, are explained in the initial contracting and covered in the Privacy Policy.

Discretion also runs through the practical side of the work: sessions online or in private consulting rooms, no public client lists, and testimonials published only with explicit written consent, anonymised. If your circumstances call for additional confidentiality agreements, raise it at consultation; that conversation is welcome. You can read more on the Creators and Public Life page.

How is my personal data handled?

I am the data controller for your personal data. Full detail of what I collect, why, how long I keep it and the rights you have sits in the Privacy Policy, in line with the UK GDPR and the Data Protection Act 2018.

How do I raise a concern or complaint?

If something is not working for you, please tell me directly first so we can address it. If you wish to escalate a formal concern, you can contact the HCPC via their concerns process. Concerns about how I handle your data can be raised with the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Credentials and background

What is a Clinical Psychologist, and how is that different from other practitioners?

Clinical Psychologist is a title protected by law in the UK. It can only be used by practitioners who have completed a three-year clinical doctorate (on top of an undergraduate psychology degree and usually several years of supervised clinical experience) and who are registered with the Health and Care Professions Council. Training covers assessment, formulation, research and therapy across the full range of psychological difficulty, from everyday struggles through to severe and complex presentations.

This differs from some other titles you may encounter. Counsellor and psychotherapist are not protected titles, and training routes vary enormously in depth and oversight. Coaches are unregulated entirely. A psychiatrist is a medical doctor who specialises in mental health; psychiatrists can prescribe medication and lead on psychiatric diagnosis, and where medication is part of the picture I work alongside them. What a clinical psychologist offers is doctoral-level psychological assessment and formulation: a rigorous account of what is happening and why, and evidence-based therapy tailored to it, rather than a single method applied to everyone. I have written a fuller guide in the articles: Choosing the right therapist, and the right therapy.

What’s your background?

I did not take the standard route into clinical psychology. Before my doctoral training, I worked as a healthcare assistant and domiciliary care assistant and volunteered with the Samaritans, often holding several roles at once. That period gave me a lasting respect for what supporting another person actually looks like once professional titles fall away, and it has shaped every piece of clinical work I have done since.

What professional bodies are you registered with?

I am registered with the Health and Care Professions Council (HCPC) as a Practitioner Psychologist and Chartered with the British Psychological Society (BPS). I am also a member of the Black, African and Asian Therapy Network (BAATN), the Association of Clinical Psychologists UK (ACP-UK) and the School of Pan-African Thought.

Wider context

How do you think about wider systems and inequality in your work?

Racism, injustice, economic pressure and cultural erasure are real, and they land in the consulting room. Awareness of that landscape is not enough on its own. The value of psychological practice is in the confident, effective use of frameworks that meet the person in front of you, understand the context around them, and still deliver the outcome they came for.

The best questions rarely fit an FAQ.

If yours is not answered here, ask it directly. Enquiries come straight to the practice and are answered personally, and asking commits you to nothing.