Cookie Policy

1. What are cookies

Cookies are small text files that are placed on your device when you visit a website. Similar technologies include pixels, local storage and browser fingerprinting. They allow a website to recognise your device, remember your preferences and understand how the site is used.

Cookies can be:

• Session cookies, which expire when you close your browser, or persistent cookies, which stay on your device for a set period.
• First-party, set by wisemynd.co.uk, or third-party, set by a service we embed on the site.

2. Your consent

When you first arrive on wisemynd.co.uk you will see a cookie banner. Strictly necessary cookies are set automatically because the site cannot function without them. All other cookies, including analytics and any marketing cookies, are only set if you actively accept them through the banner or through our cookie preferences panel.

You can change your choice at any time by clicking the small “Cookie preferences” tab that stays on the site, or by clearing the cookies for wisemynd.co.uk in your browser and returning to the site.

3. The categories of cookies we use

Strictly necessary cookies

These cookies are essential for the website to work. They enable core functions such as page navigation, contact form submissions, protecting the site against attack and remembering your cookie choices. They cannot be switched off in our systems. Legal basis: not required under PECR because they are strictly necessary.

Examples: WordPress session cookies, security cookies, and the cookie set by our consent manager to remember your preferences.

Functional cookies

These cookies allow us to remember choices you have made, such as language preference or region. They are only set with your consent. Legal basis: consent.

Analytics cookies

These cookies help us understand how visitors use the website so we can improve it. They collect information in aggregate, such as which pages are viewed most often, how long visitors stay and any error messages. They are only set with your consent. Legal basis: consent.

Marketing cookies

We do not currently run advertising campaigns and do not set marketing or advertising cookies. If this changes in the future, marketing cookies will only be placed with your consent and this policy will be updated.

4. Cookies set by third parties

Where we embed content from third parties, such as a booking widget or video, that provider may set its own cookies. We ask you to consent before loading these where possible. The main third parties that may set cookies are:

• Cloudflare, for security and performance.
• WordPress and Divi, for site functionality.
• Complianz, to record and manage your cookie choices.

Third-party cookies are subject to that provider’s own privacy and cookie policies.

5. Managing cookies in your browser

You can control cookies at any time through your browser settings. The following guides explain how:

• Google Chrome
• Safari
• Firefox
• Microsoft Edge

Please note that blocking all cookies may affect how parts of the website behave. Strictly necessary cookies are needed for the site to function.

6. Do Not Track

Our website does not respond to browser “Do Not Track” signals, because there is no agreed standard for how these should be honoured. We rely on your cookie choices as expressed through our consent banner.

7. Changes to this policy

We review our cookie policy at least annually and whenever we introduce a new technology on the site. The date at the top of this page reflects the most recent update.

8. Contact and complaints

If you have questions about how we use cookies, please email hello@wisemynd.co.uk.

You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.